Refund policy

Return & Refund Policy

At Sundara Jewels, customer satisfaction is our top priority. We strive to ensure you are delighted with your purchase. Below are the details of our return and refund policy:

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Exchange Policy

• 80% Exchange Value:
  Items returned are eligible for an exchange value of 80%, calculated based on the current market rates of gold and diamonds at the time of return.

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Buyback Policy

• 70% Buyback Value:
  Items returned under the buyback policy are eligible for 70% value, determined by the prevailing market rates of gold and diamonds.

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Pricing Adjustments

• Market-Linked Gold Pricing:
  Gold will be evaluated based on the market rate at the time of return or exchange.
• Deductions:
  Any making charges and discounts applied at the time of purchase will be deducted during return or exchange processing.

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Return Window

• 15-Day Return Period:
  Returns and exchanges are accepted within 15 days from the date of delivery.

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Customer Support

Our team is here to assist you with any queries or concerns. Please feel free to contact us via:

• Email: info@sundarajewels.in
• Phone: +91 83570 35703

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We appreciate your trust in Sundara Jewels and are committed to offering you the best in quality and service.